Improve your signing experience with SMS

Did you know that you can get your agreements signed faster whilst making them more secure? With your Scrive Business plan, you have the option to add SMS to your process.

Get your agreements signed 40% faster

Integrate SMS into your process to make e-signing faster:

By using SMS as an additional method for delivery (in conjunction with emails), our customers experience a 40% decrease in how long it takes to get an agreement signed.

Benefits of using SMS PIN

Using SMS PIN is convenient and fast, you always have your mobile phone close to hand.
SMS PIN is a great alternative to securely send documents to countries where no eID is implemented. With Scrive you can send SMS to mobile phones in over 80 countries.
SMS PIN can be used to meet regulatory requirements for electronic signatures.

When should you use SMS PIN?

Many agreements often include personal information. When adding SMS to your process, you will add another layer of protection to the contract, and combined with an eID increase the level of security and ensure that only authorized persons can access the document.

Does your agreement include personal information? Examples include:

  • Name
  • Personal, social or identification number
  • Address
  • Salary data

Scrive recommends using SMS PIN in combination with an eID, for example, BankID. The SMS process will then allow you to view and sign the document with the added verification of the eID.


What is the cost of using SMS in Scrive?

Using SMS comes with an additional cost per transaction. Contact sales to know more.

How does two-factor authentication work?

When SMS is added to the process the signing party will receive a PIN code to their mobile device. It’s an OTP (One Time Password) and will only be valid for a short period of time.

What is a One Time Password (OTP)?

An authentication code that in most cases can only be used once and has a limited duration of validity. PIN by SMS is a typical example of  a OTP.

Is PIN by SMS supported in every country?

Scrive can send PIN by SMS codes to mobile phones in over 80 countries. For others, some restrictions may apply.

Can you sign a document with PIN by SMS?

Strictly speaking, when you sign a document with a code sent to you by SMS, the function of the code is not to sign but to provide additional assurance of your identity.

Get started with SMS PIN in your e-signing process

Authentication to view/sign/open with SMS

When setting up a document for signing, you have the option of adding an authentication requirement for your parties. This means that the party in question will need to verify their identity before proceeding to either view, sign, or open an archived document.

View: authentication is needed to open and read the document upon invitation.

Sign: authentication is required to sign the document.

Archived: authentication is required to open the sealed document, after the signing process is completed, in the Scrive E-archive.

Use SMS as an Invitation/ confirmation method

To design your process according to your needs, you can choose between different invitation and confirmation methods. These settings are found under the Parties tab when you set up a document for signing.

Invitation decides how a party will be notified when they are invited to view/sign/approve your document. If you choose sms or email and SMS an invitation is automatically sent to the party’s mobile number.

Confirmation decides how a party will be notified when the document has been signed and the process is completed. If you choose sms or email and SMS, an automatic confirmation message will be sent via SMS, including a link to the signed document.

Custom invitation/ confirmation SMS

If you do not wish for a standardised message to be sent out when sending an invitation or confirmation through SMS, you can activate the option of sending a customised text. To use this feature, reach out to your customer success manager or [email protected].