Sweet Systems

Sweet Systems is a Swedish software company specialising in digital innovation. Their portfolio covers key areas of digital transformation. Sweet CRM streamlines sales, marketing, and service workflows. Sweet Forms enables automated and secure digital form management. Sweet Automation ensures seamless integration and the application of data-driven rules, while Sweet Performance delivers insightful dashboards and analytics for smarter decision-making.

Together, these solutions support a broad range of industries, including automotive, financial services and insurance, real estate, manufacturing, energy, and municipal organisations.

Smarter digital forms with seamless e-signing
By combining Sweet Systems’ expertise in digital forms & IT automation with Scrive’s trusted e-signing – teams can streamline sales, support and marketing processes.

Key Benefits

• Customised digital forms + secure e-signing
  Sweet Forms + Scrive enable you to build tailored digital forms and automation flows, and ensure they are legally signed – all in one smooth process.
• Automate routine tasks, reduce friction
  Leverage Sweet Automation together with Scrive to cut manual steps, accelerate lead capture, onboarding, customer support, and contract workflows.
• Centralised CRM & dashboards
  With Sweet CRM + Sweet Performance, integrate signed documents into customer records, track KPIs, measure turnaround times, generate insights – no more paper or disconnected systems.
• Compliance & trust
  Secure, auditable e-signing; forms built with accessibility, data protection, and digital signature standards in mind.
• Quick time to market
  Launch new forms in minutes – no coding skills required. Fast, flexible, and ready to go.

Use cases

• Sales and offer acceptance: Send customised offer forms, have customers digitally sign, automatically log in CRM, schedule follow-up.
• Onboarding: Collect new client data, agreements via forms + Scrive; automate verification and welcome flows.
• Support and service contracts: Manage renewals, contract updates, service terms through forms + signature, track in dashboards.
  Marketing campaigns: Collect consent/data via forms; sign e-agreements; feed into marketing automation.

How the Sweet + Scrive integration works

1. Design form in Sweet Forms, including the necessary fields for agreements and data collection.
2. Embed signature step powered by Scrive into that digital form.
3. The user receives form, fills in and signs using Scrive.
4. Signed document and data flows back into Sweet Systems’ CRM dashboards.
5. Triggers and notifications in Sweet Automation ensure next steps are taken: sales notified and process moved forward.