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Account Owner: Full Control of Your Scrive Account
Independence, flexibility and faster onboarding
The new Account Owner role gives your organisation autonomy over account configuration, without needing Scrive support. From creating user groups to managing login methods, Account Owners are empowered to shape their account in line with business needs and compliance requirements.
What Account Owners can do today
- Create and manage user groups – including branding and child structures
- Edit group and child group data retention settings – stay compliant without support tickets
- Manage login methods – SSO, password and 2FA options
- Enable Microsoft authentication – allow users to log in with their Microsoft 365 credentials for seamless onboarding
- View group features – view product and feature access as well as settings, across your organisation

Microsoft authentication: simpler, faster logins
Account Owners can now enable Microsoft authentication at the group level, letting users log in with the credentials they already use every day.
Faster onboarding
Ideal for Microsoft 365 organisations
Reduced IT overhead
Fewer password resets and login issues
Secure by design
Backed by Microsoft’s trusted identity platform
Upcoming capabilities for Account Owners
We’re expanding the role even further. Soon, Account Owners will also be able to:
- Manage group feature flags
- Configure group roles
- Adjust SSO settings
- Edit user authentication methods
- Reset 2FA
Why this matters
Independence
Eliminate dependency on Scrive support
Speed
Set up groups, roles and logins in minutes
Compliance
Manage retention policies directly
Better user experience
Streamline onboarding with Microsoft login
Real-world impact
Your IT and operations teams can now:
- Launch new departments or units instantly with custom settings
- Adapt retention policies across regions without delay
- Onboard staff faster while cutting down support cases
Take control of your account today
The Account Owner role is available on all price plans, giving you full independence to manage group settings, retention, login methods and more.
Enable Account OwnerUpgrade for advanced control
Move to Enterprise to unlock advanced features like creating and managing child groups.
Get Enterprise access