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Account Owner: Full Control of Your Scrive Account

Independence, flexibility and faster onboarding

The new Account Owner role gives your organisation autonomy over account configuration, without needing Scrive support. From creating user groups to managing login methods, Account Owners are empowered to shape their account in line with business needs and compliance requirements.

What Account Owners can do today

  • Create and manage user groups – including branding and child structures
  • Edit group and child group data retention settings – stay compliant without support tickets
  • Manage login methods – SSO, password and 2FA options
  • Enable Microsoft authentication – allow users to log in with their Microsoft 365 credentials for seamless onboarding
  • View group features – view product and feature access as well as settings, across your organisation

Microsoft authentication: simpler, faster logins

Account Owners can now enable Microsoft authentication at the group level, letting users log in with the credentials they already use every day.

Instant access
No activation emails required

Faster onboarding
Ideal for Microsoft 365 organisations

Reduced IT overhead
Fewer password resets and login issues

Secure by design
Backed by Microsoft’s trusted identity platform

Upcoming capabilities for Account Owners

We’re expanding the role even further. Soon, Account Owners will also be able to:

  • Manage group feature flags
  • Configure group roles
  • Adjust SSO settings
  • Edit user authentication methods
  • Reset 2FA

Why this matters

Independence
Eliminate dependency on Scrive support

Speed
Set up groups, roles and logins in minutes

Compliance
Manage retention policies directly

Better user experience
Streamline onboarding with Microsoft login

Real-world impact

Your IT and operations teams can now:

  • Launch new departments or units instantly with custom settings
  • Adapt retention policies across regions without delay
  • Onboard staff faster while cutting down support cases

Take control of your account today

The Account Owner role is available on all price plans, giving you full independence to manage group settings, retention, login methods and more.

Enable Account Owner

Upgrade for advanced control

Move to Enterprise to unlock advanced features like creating and managing child groups.

Get Enterprise access