As the first quad play provider in Malta, GO provide Mobile, Fixed Telephony, Internet and TV services to more than 500,000 subscribers.
GO is Malta’s leading communications services company. As the first quad play provider in Malta, they provide Mobile, Fixed Telephony, Internet and TV services to more than 500,000 subscribers. GO also provides services to the Maltese business community, including Cloud Services, roaming services, data networking solutions, business IP services, and managed services.
As a leading telecommunications provider, between residential and business customers, employees, and multiple suppliers, GO handles a large number of contracts every day. Considering that some of their contracts tend to be 40 to 50 pages long, one can imagine the amount of paper consumption this entails!
“Before even selling 10 GO Services, a whole pack of printer paper would have been consumed. Considering that our purpose is to drive a digital Malta where no one is left behind, with environmental sustainability as one of our key strategic pillars, reducing our paper usage was one of the first goals to become a more environmentally conscious company. This was the motivation behind looking into the Scrive solution.”
says Jean-Claude Pace, Manager of Support and Maintenance.
The onset of the pandemic made the project even more significant. Needing to quickly adapt to severely reduced footfall in their retail stores, GO wanted to enable their customers to buy, or renew their services from the comfort of their home.