Ramirent: Digital rental agreements
See how Ramirent digitalised their processes and agreements, delivering a smoother, simplified rental experience.
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See how Ramirent digitalised their processes and agreements, delivering a smoother, simplified rental experience.
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Reduced processing time
By digitalising contracts, time spent waiting for signatures went from days to an hour or less!
Customer onboarding
The onboarding process used to take a full workday but is now self-serviced and completed within minutes.
Digital contracts
Only 15% of Ramirent’s contracts are still processed manually, on paper.
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is a rental company, renting tools, machinery and equipment, mainly to the construction sector. Their vision is to offer an unbeatable service experience in equipment rental, which in the long run will make owning unnecessary for their customers. Reducing the need for owning and sharing the equipment will also ease the environmental burden on the planet.
Ramirent was looking for a solution to simplify the rental experience of customers whether they’re a small company coming in person to rent one piece of equipment or a huge project where Ramirent delivers everything needed to complete it. This solution needed to streamline administration, creating a swifter, more accurate process and enable the team to gather all their agreements and other documents in one place.
While Scrive’s eSign was initially implemented only for rental agreements, the feedback was so positive, they quickly decided to implement it for internal documents like HR agreements too.
The impact on Ramirent’s processes has been significant:
Before digitizing the agreement process, it took up to 3-4 days to get a signed agreement. Now, it's often ready within the same hour. The customer onboarding process used to take a full workday but is now self-serviced and completed within minutes, providing a smoother experience for customers.
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