Faster contracts process means on-time delivery
One way for a century-old business to stay competitive in the modern economy is through better customer service, which never goes out of style.
With over 1000 corporate customers in 6 different industries, Hässelby Blommor knows that first-class service must be a priority. “It’s important to have a fast process because we want to deliver to our customers,” explains CEO Erik Utas, “and we can’t deliver unless we have a signed contract.
Looking at their processes, where were the opportunities for time savings?
The signing and returning of paper contracts stood out as a needless time drain, assuming electronic signatures could easily make that step obsolete.