Implementation and impact
Investerum implemented eSign Online in 2023, opting to use the platform directly without system integration. Scrive’s intuitive and secure solution changed the way Investerum handled advisory documentation, meeting minutes, insurance partner documents, and standard fund information. Further, Scrive streamlined the entire KYC process, significantly reducing work and improving compliance.
Investerum has seen transformative results:
- 75% reduction in signing time: The total signing process per transaction/customer case was significantly reduced, accelerating processes.
- 1,050 hours saved annually: By eliminating paperwork and optimising contract workflows, advisors saved an estimated 3 hours per transaction, translating to over 1,000 hours per year.
- Enhanced productivity: Advisors can now dedicate more time to customer relationships, leading to increased motivation and employee satisfaction.
- Improved customer experience: Customers appreciate the digital signing process, enhancing their trust and satisfaction with Investerum’s services.
- 60% cost reduction in administrative expenses: By eliminating paper, printing, shipping, and storage costs, Investerum saved approximately €32,650 per year. The cost for related material such as postage was reduced by 94%.
- Fast ROI: Investerum achieved a return on investment within the second year of implementation, solidifying the value of Scrive’s products.