Get instant help with our AI chat

Did you know our chatbot can help with much more than just pointing you in the right direction? Whether you have questions around which product would best solve your problem or you’re looking for some tips on how to make the most of the Scrive products you already have, our bot can guide you!

To get started, simply click the yellow chat icon in the lower right hand corner if the chat window is not already open or click the “Open AI chat” button in the module below. Please also ensure you have accepted cookies, as they are required for the chatbot to fully function.

Choose if you’re looking for sales information or if you have a support query, from there choose “start a conversation” and type your question.

Not sure where to start? No need to worry, we’ve got you covered!

We’ve made sure that the most common questions we get can be quickly and easily answered by the bot and to help you get started, here are some examples of what you could ask to get the conversation started:

• How can I make changes to a document after it’s sent out?
• How can I transfer an account to someone else?
• What happens when I delete an account?
• What is the maximum file size for uploaded PDF files?
• What does “Delivery problems” for a Party mean?
• How can I add more signatories to an eSign document?

From any of these questions you can explore each topic in more detail, ask other questions or log a ticket if your question requires human input.